newBrandAnalytics

newBrandAnalytics transforms the feedback your customers share through social media into operational intelligence you can use to gain a competitive advantage and increase market share. Our social intelligence software analyzes vast amounts of unbiased social media data to understand each customer’s personal, local experiences. These insights are both tailored to your industry and highly accurate, so they can be immediately operationalized against your corporate KPIs. Companies like Five Guys, Hyatt, and Dick's Sporting Goods have used newBrandAnalytics to leverage direct customer feedback for operational improvement, targeted marketing, better personnel management and competitive intelligence that delivers bottom-line results.